1. Who We Are
Central Indiana Boring Contractors, LLC (“CIBC,” “we,” “us,” or “our”) is an Indiana utility construction and excavation contractor located at 11494 East 300 North, Sheridan, Indiana 46069. This Privacy Policy applies to information we collect through centralindianaboringcontractors.com, estimate requests, customer communications, and our use of business-management services such as Wix and Jobber.
2. Information We Collect
Information you provide
When you request an estimate, contact us, approve work, or become a customer, we may collect:
- Your name, email address, telephone number, and mailing or service address.
- Project type, project location, site conditions, plans, blueprints, drawings, photographs, CAD files, messages, and other project details or attachments you provide.
- Estimate, contract, scheduling, invoice, payment-status, and customer-service records.
- Communications and records of preferences or approvals related to your project.
Please do not include Social Security numbers, bank credentials, medical information, confidential access credentials, or other unnecessary sensitive information in the estimate form or uploaded project files.
Information collected automatically
Our website and service providers may automatically receive technical information such as IP address, browser and device type, referring page, pages visited, date and time, and security or diagnostic logs. Cookies or similar technologies may be used to operate the site, prevent abuse, remember preferences, and understand basic site performance. Browser settings may allow you to limit cookies, although portions of the site may not work as intended.
3. How We Use Information
We may use information to:
- Respond to inquiries and prepare estimates.
- Plan, schedule, perform, document, and bill for work.
- Communicate about projects, appointments, changes, payments, safety, and customer service.
- Maintain business, tax, insurance, warranty, safety, and legal records.
- Operate, secure, troubleshoot, and improve our website and business systems.
- Prevent fraud, misuse, security incidents, and violations of law.
- Comply with legal obligations and protect our rights, customers, workers, and property.
4. When We Share Information
We do not sell personal information for money. We may disclose information only as reasonably necessary to:
- Service providers that host our website, process forms or payments, provide customer-management, communications, accounting, storage, security, or technical services. These may include Wix, Jobber, and payment processors selected for a transaction.
- Employees, subcontractors, suppliers, engineers, locators, utilities, permitting authorities, inspectors, insurers, and professional advisers involved in estimating or completing a project.
- Government authorities, courts, insurers, or other parties when required by law or reasonably necessary to protect rights, safety, property, or the integrity of our services.
- A successor or potential successor in connection with a merger, financing, sale, reorganization, or transfer of business assets, subject to appropriate confidentiality protections.
Third-party services process information under their own terms and privacy policies. We encourage you to review those policies when interacting with their services.
5. Communications
We may contact you by telephone, email, or text to respond to your request or administer a current or proposed project. Providing a telephone number does not by itself authorize unrelated promotional text messages. Where consent is legally required for marketing communications, we will request it separately. You may opt out of marketing email by using the provided unsubscribe method or contacting us. Transactional and project-related messages may continue while necessary to provide requested services.
6. Payment Information
Payments may be handled by Jobber Payments or another payment processor. We generally do not receive or store complete payment-card numbers through this website. Payment processors may collect payment and identity information directly under their own privacy and security terms.
7. Retention
We retain information for as long as reasonably necessary for estimating, project performance, customer service, warranties, accounting, tax, insurance, safety, dispute resolution, and legal compliance. Retention periods vary by record type and may be extended when a dispute, claim, investigation, or legal hold applies. Information that is no longer reasonably needed may be deleted, anonymized, or securely disposed of.
8. Security
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No website, transmission, or storage system can be guaranteed completely secure. You are responsible for using appropriate care when sending information electronically and for notifying us if you believe information associated with your project has been compromised.
9. Your Choices and Requests
You may ask to review, correct, or delete personal information we maintain about you, subject to identity verification and exceptions needed for contracts, payments, legal compliance, security, recordkeeping, and dispute resolution. You may also ask questions about our use of your information or withdraw optional communication preferences.
Submit requests to info@centralindianaboringcontractors.com. We will respond as required by applicable law. We may need additional information to verify your identity and protect customer records.
10. Children’s Privacy
Our website and services are intended for property owners, contractors, businesses, and other adults. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
11. External Links
Our website may link to third-party websites or services. We are not responsible for their content, security, or privacy practices. A link does not mean that CIBC controls or endorses a third party’s privacy practices.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, technology, vendors, or legal obligations. The “Last updated” date identifies the current version. Material changes will be posted on this page.
13. Contact Us
Central Indiana Boring Contractors, LLC
11494 East 300 North
Sheridan, Indiana 46069
317-896-0040
info@centralindianaboringcontractors.com